These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Rethink Collective, Inc., doing business as INTO Agency (“INTO,” “we,” “us,” or “our”). By accessing our website, contacting us, or engaging our services, you agree to these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. About INTO Agency

INTO Agency is a marketing agency operated by Rethink Collective, Inc., an Indiana corporation, with its principal place of business at 248 W Main St, Suite 202, Fort Wayne, Indiana 46802, United States. Our website is located at https://into.agency.

2. Scope of Services

INTO Agency provides professional marketing services, which may include creative production, design, development, traffic management, advertising strategy and execution, retention strategy, and related consulting services. The specific scope, deliverables, timelines, and fees for any engagement will be defined in a separate written agreement, proposal, or statement of work between INTO and the client.

Nothing on our website constitutes a binding offer to provide services without a mutually agreed-upon engagement.

3. Client Responsibilities

Clients are responsible for providing accurate information, timely feedback, required access to platforms, and necessary approvals for services to be performed effectively. Clients retain full ownership and responsibility for their business data, marketing assets, customer information, and compliance with applicable laws.

INTO Agency operates within client-owned systems only as authorized and does not assume ownership, control, or responsibility for client data, customer consent, or regulatory compliance related to the client’s business.

4. No Guarantees or Promises of Results

Marketing outcomes depend on many factors beyond INTO Agency’s control. While we apply professional expertise and best practices, we do not guarantee specific results, revenue, performance metrics, or business outcomes. Any examples or projections discussed are illustrative only and should not be interpreted as assurances.

5. Payments and Fees

Fees, billing terms, and payment schedules are defined in the applicable agreement between INTO and the client. Payments are typically processed through invoices, payment links, or forms using RevMax with integrated Stripe processing, and in some cases via ACH.

All fees are due as specified and are non-refundable unless expressly stated otherwise in writing. Failure to make timely payment may result in suspension or termination of services.

6. Intellectual Property

Unless otherwise agreed in writing, clients retain ownership of their pre-existing intellectual property. Upon full payment, clients are granted rights to use deliverables created specifically for them as outlined in the applicable agreement.

INTO Agency retains ownership of its proprietary methods, processes, templates, tools, know-how, and any pre-existing materials used in the delivery of services. Nothing in these Terms transfers ownership of INTO’s intellectual property.

7. Confidentiality

Both parties agree to treat non-public, confidential business information disclosed during an engagement as confidential and to use such information solely for purposes related to the engagement. This obligation does not apply to information that is publicly available, independently developed, or lawfully obtained from a third party.

8. Website Use

You may use our website for lawful purposes only. You agree not to misuse, disrupt, attempt unauthorized access to, or interfere with the website or its content. All content on the website is provided for informational purposes only and may be updated or removed at any time.

9. Third-Party Services and Platforms

INTO Agency may work with or reference third-party tools, platforms, or services as part of its operations or client engagements. INTO is not responsible for the availability, performance, or practices of third-party services. Use of such services is governed by their own terms and policies.

10. Limitation of Liability

To the fullest extent permitted by law, INTO Agency and Rethink Collective, Inc. shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits or business interruption, arising out of or related to your use of our website or services.

INTO’s total liability for any claim arising from services provided shall be limited to the fees actually paid to INTO for the specific services giving rise to the claim during the three (3) months preceding the event.

11. Indemnification

You agree to indemnify and hold harmless INTO Agency and Rethink Collective, Inc. from any claims, damages, losses, or expenses arising out of your use of our services, your business operations, your content, or your violation of applicable laws or third-party rights.

12. Termination

Either party may terminate a service engagement in accordance with the terms of the applicable agreement. INTO Agency reserves the right to suspend or terminate website access or services if these Terms are violated, payments are not made, or continued engagement would pose legal or reputational risk.

13. Changes to These Terms

We may update these Terms from time to time. Updates will be reflected by a revised “Last Updated” date. Continued use of our website or services after changes indicates acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved exclusively in state or federal courts located in Indiana.

15. Contact Information

If you have questions about these Terms, please contact:

INTO Agency
A DBA of Rethink Collective, Inc.
248 W Main St, Suite 202
Fort Wayne, IN 46802
United States
Email: [email protected]