This Privacy Policy explains how Rethink Collective, Inc., doing business as INTO Agency (“INTO,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website, contact us, or engage our services. We are committed to handling information responsibly and transparently.

If you have questions about this policy or how we handle information, please contact us at [email protected].

Who We Are

INTO Agency is a marketing agency operated by Rethink Collective, Inc., an Indiana corporation. Our business address is 248 W Main St, Suite 202, Fort Wayne, Indiana 46802, United States. Our website is located at https://into.agency

Scope of This Privacy Policy

This Privacy Policy applies to information collected directly by INTO Agency through our website, communications, and client relationships. It does not apply to data processed within client-owned systems, platforms, or tools, even when INTO has access to those systems as part of providing services. In those cases, the client remains the data controller and is responsible for their own privacy practices.

Information We Collect

We collect information that you voluntarily provide to us when you contact us, submit a form, book a meeting, engage our services, or communicate with us. This information may include your name, email address, phone number, business name, business contact details, and any information you choose to share in communications or forms.

We also collect certain technical information automatically when you visit our website. This may include your IP address, browser type, device information, referral URLs, and information about how you interact with our site. This data is used to operate, secure, and improve our website and services.

How We Use Information

We use the information we collect to respond to inquiries, communicate with prospective and current clients, provide and manage our services, schedule meetings, send operational or marketing communications related to INTO Agency, process invoices and payments, maintain internal records, improve our offerings, and comply with legal or regulatory obligations. We do not sell personal information.

Client Data and Third-Party Platforms

INTO Agency provides services including creative production, traffic management, and retention strategy. In delivering these services, we may be granted access to client-owned platforms such as advertising accounts, CRMs, analytics tools, or marketing systems. This access is always provided under the client’s name and authority and is typically limited to a specific user role rather than full administrative ownership.

INTO Agency does not collect, store, or control our clients’ customer data within our own systems. All data within client platforms remains the property and responsibility of the client. INTO acts solely as a service provider operating within those systems according to client instructions. Clients are responsible for obtaining appropriate consent, maintaining their own privacy policies, and complying with applicable data protection and marketing laws.

Payments and Financial Information

Payments for INTO Agency services are generally processed through invoices, payment links, or forms using RevMax with integrated Stripe payment processing. In some cases, we may also accept ACH payments. INTO Agency does not store full credit card numbers or sensitive payment information. All payment data is handled directly by third-party payment processors in accordance with their own security and privacy practices.

Email and SMS Communications

INTO Agency may send email or SMS communications related to our own marketing, client relationships, or operational matters. We do not send email or SMS messages on behalf of clients using the INTO brand. Any messaging performed for clients occurs within client-owned systems and under the client’s responsibility. You may opt out of marketing communications from INTO Agency at any time by following the instructions included in those messages or by contacting us directly.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, and meet legal, accounting, or regulatory requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights to request access to personal information we hold about you, request corrections, request deletion, or object to certain processing activities. Requests may be submitted to [email protected], and we will respond in accordance with applicable laws.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion of that information, and limit certain uses. INTO Agency does not sell personal information.

International Visitors

Although INTO Agency primarily operates within the United States, we include international data protection disclosures to support future expansion. If you access our website or services from outside the United States, your information may be transferred to and processed in the United States. Where required, such processing is performed in accordance with applicable data protection laws.

Children’s Privacy

INTO Agency’s services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when revisions were made. Continued use of our website or services after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

INTO Agency
A DBA of Rethink Collective, Inc.
248 W Main St, Suite 202
Fort Wayne, IN 46802
United States
Email: [email protected]